Refund Policy

At SurgePlus, we strive to provide our customers with the highest quality products and exceptional customer service. We understand that sometimes a return or refund may be necessary, and we are here to assist you in the process.

If you are not completely satisfied with your purchase of Surge Syrup, you may be eligible for a refund. Please review the following guidelines to understand our refund policy:

1. Eligibility:

- To be eligible for a refund, you must have purchased Surge Syrup directly from our website or authorized retailers.

- The product must not be tampered with or seal broken indicating that it has been opened. 

- The refund request must be made within 30 days of the original purchase date.

2. Return Process:

- To initiate a refund, please contact our customer support team at our Contact Us page. Provide your order details and reason for the refund request.

- Our customer support team will guide you through the return process and provide you with a return authorization number.

- Please ensure that the product is unopened, unused, and in its original packaging for a successful return.

3. Refund Options:

- Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund request.

- If approved, your refund will be processed within 5-7 business days. The refund will be issued to the original payment method used for the purchase.

- Please note that shipping and handling charges are non-refundable.

4. Contact Us:

- If you have any questions or concerns regarding our refund policy, please don't hesitate to contact our customer support team by clicking here. We are here to assist you.

Disclaimer: The information provided above is a summary of our refund policy. For complete details, please refer to our Terms and Conditions.